Frequently Asked Questions

For a full and detailed accounting of BlueMoon Product's terms and conditions of business and policies relating to this web site please visit our Policies page.

What is a Blue Moon?
According the modern definition, a Blue Moon is the occurrence of a second Full Moon in a month. According to the traditional definition, a Blue Moon is the fourth Full Moon in a season which has four Full Moons.

What is a Photo Sculpture?
A Photo Sculpture is a unique, 3-D, photographic representation of a photo's central figure with the background cut out, leaving the central figure as the Photo Sculpture. Other names for them are photo statues, statuettes, cutouts, and silhouettes.

How is a Photo Sculpture made?
A Photo Sculpture is made by mounting a photograph to clear acrylic. A laser then cuts around the main subject and through the photograph and acrylic. What's left is a unique memento of the main subject without all the background detracting from the most important part of the photo.

What is an Acryli-Frame?
This item features a theme border that is laser cut, creating a frame around the picture area. The picture is mounted on acrylic, and is then placed on the base with the frame placed just forward of it, creating a unique standing frame effect.

What is Border Acrylic?
Our Border Acrylics feature an image composited together with a theme border which is then cut out with our precission laser, enhancing the picture. It then has a magnet or a pin clasp attached to the back, creating a unique 'fridge magnet or pin you can wear to show off your favorite photo!

What makes BlueMoon Photo Sculptures better than the competition?
Quality! First, all BlueMoon Photo Sculptures are made with an actual photo. We don't use laser prints, toners, inks or color copies. Next, our Photo Sculptures are made of the highest grade, thick, acrylic material. Our competitors mostly use foam core and wood. What you receive from BlueMoon is a superior product that will stand the test of time!

When will I receive my order?
BlueMoon Products are shipped within 10-business days from receipt of your order.

Can I get my order faster?
Yes. Include an additional 50% of the order total and we'll ship your order with 5 business days.

What should I send BlueMoon to place an order?
Upload your digital image in JPEG format (typically .jpg, .jpeg, or .jpe file extension) using our easy online ordering system. If you want to snail-mail order, print out the Order Form and follow the instructions on the form. Please remember that the quality of the original image you send to us will be similar to the quality of the image in the product we make for you. All original photos, negatives and CDs will be returned with your order.

How will BlueMoon ship my order to me?
You can choose your shipping method during the check-out procedure of our online ordering system.

I have more questions, what should I do?
You can call BlueMoon Products at 1-800-698-1987 or Email at info@bluemoonproducts.com, or fax 1-800-247-5121.